Return rights

 The Maingoal, Lda. Company that owns the Portugal Museum Store has a return policy:

-Maximum return period of 14 days after receipt of the Article (excluding shipping amount).

The return shipping must be made in the original box in which it was sent by the Portugal Museum Store, as well as the article to be returned, it must be in perfect condition keeping the original characteristics and packaging, the transport must be by safe and traceable means.  



Terms of shipping


Your order will be processed and shipped between 1 to 2 business days for the Iberian Peninsula and 1 to 6 business days excluding weekends and holidays after confirmation of payment. All purchases made by the website are processed and shipped via our logistics platform. We ship to over 245 countries worldwide.

The value of the final order will always be the total set of values in the shopping cart with the addition of shipping costs and Insurance that will be properly calculated by the weight of the shipment and the destination of the order.
Please note that in some countries orders may change due to extra charges, (outside the European Union) this value will always be bearer by the buyer.

All products sent by the Portugal Museum Store are properly packaged so that any damage to the article is avoided.


Principal destinations:

• Península Ibérica, CTT Express - Deliveries from 24 to 48h Main Cities, with more than 565 Distribution Centers and Delegations, .

• Europa, EMS Economy - Deliveries in 25 countries between 3 and 6 days Main Cities.

• Resto Mundo EMS Internacional - Deliveries in 220 countries time between 3 to 9 days Main Cities.